You are not available to help customers. Click to change.
Are you sure you want to appear {{ otherPresence() }}?
If you become unavailable, you will no longer be able to accept new chats.{{ chatService.sessions.active.length > 0 ? ' You will still need to finish your ' + chatService.sessions.active.length + ' active chat' + (chatService.sessions.active.length == 1 ? '' : 's') + ' before leaving your computer.' : '' }} If you become available, you'll immediately be able to accept new chats. Make sure you're ready to start helping customers before becoming available!
{{ currentUser.presence }} for chat
{{(((onlineUsers | available).length || 0) + (currentUser.presence == 'available' ? 1 : 0))}} Agent{{ ((onlineUsers | available).length + (currentUser.presence == 'available' ? 1 : 0)) == 1 ? '' : 's'}} Available {{(sessions.waiting.length || 0)}} Customer{{sessions.waiting.length == 1 ? '' : 's'}} Waiting ({{ displaymmss(longestWaiting) }}) {{sessions.active.length || 0}} Active Chat{{sessions.active.length == 1 ? '' : 's'}}
You are in demo mode. None of your actions will be recorded until you have finished this tutorial. Explore freely.